Extend your commitment to care and gather valuable information from patients with our post-discharge solutions.
Exceptional service goes far beyond a patient's appointment; it ensures the quality of their experience after they have departed your organization. Providing follow-up care, requesting feedback regarding patient satisfaction, and offering other services can create a more positive experience. These additional personal touch points can also identify potential areas of improvement, facilitating your brand's effort to continually provide the best service.
Stericycle Communication Solutions can help you:
Encourage post-discharge compliance
Protect patient health
Prevent readmissions and repeat visits
Evaluate service performance
Access call data and reporting
Measure efficacy of patient pain control
Reinforce positive experiences
Identify and address problem areas
At Stericycle Communication Solutions, we believe every patient experience is unique. Our multilingual agents are trained in the soft skills and medical terminology necessary to seamlessly engage with your patients and enhance their experience. Throughout every interaction, we strive to reflect and support your brand values and key initiatives.