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Establishing a relationship between a patient and a primary care physician is crucial for patient growth, retention, and loyalty. But as patients shift their preference towards convenient retail clinics and telemedicine sites, many patients report not having a PCP. Patient’s expectations are changing and although they would like to have a PCP, they struggle to find one that meets their preferences for affordability and convenience.

We help identify patients without a PCP who have booked an appointment and help them easily secure a PCP directly from your health system.

How We Help:

woman connecting with personal care provider
Increase patient acquisition
Increase patient loyalty
Encourage healthy behaviors
Enhance patient access

Approximately 67% of Millennials and 55% of Gen Z do not have a PCP and although they claim they would like one, they have not found one that meets their preferences for affordability and convenience.

Accenture, 2019

A study from Kaiser found that 26 percent of patients said they don’t have a primary care provider.

Kaiser, 2018

Add heart to your communications.

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