Our automated patient appointment reminder system can help you reduce no-shows, increase patient loyalty, and improve health outcomes.
With Carenet Health Communication & Reminders, you can communicate efficiently and effectively with automated text messages, emails, professional recorded voice calls, and live agent messages for patient appointment reminders, billing reminders, preparation instructions, broadcast messages, and more.
Personalize and optimize patient engagement with custom automated communications that reduce no-show and cancellation rates with strategically timed text messages, email reminders, and voice call reminders.
Communicate with patients in their preferred language to drive patient satisfaction and adherence to treatment plans, including appointment reminders, attendance, diagnostic order fulfillment, medications, and more.
Prevent message overload by bundling multiple, upcoming patient reminders into a single communication.
Keep patients and providers connected throughout the care journey with interactive texting through text replies ('C' to confirm, 'R' to reschedule, etc.), outbound IVR, and short code replies.
Communicate important information such as weather-related delays, doctor unavailability, wellness initiatives, and discounts to large audiences quickly and efficiently.
Make it easy for patients to take action by using pre-recorded messages that prompt recipients to press 1 for an agent and transfer the patient back to your health system's call center or ours.
Carenet Communication & Reminders reduced the no-show rate at Boston Children’s Hospital, from 20% to 8%, while improving engagement with multi-language support.
Combine Communication & Reminders with other Carenet solutions such as Reputation Management, Intelligent Scheduling, Referral Management, Post-Discharge Services, and Health & Wellness Campaigns to modernize patient access, action, and adherence.
