Appointment no-shows are just as bad for your patients as they are for your health system. A break in the continuity of care can lead to poor health outcomes, while empty appointment slots negatively impact revenue and your cost of delivering care.
We can help you reduce no-shows, increase patient loyalty, and improve health outcomes.
With Stericycle Communication & Reminders, you can communicate efficiently and effectively with automated text, email, professional recorded voice, and live agent messages for appointment reminders, billing reminders, preparation instructions, broadcast messages, and more.
Personalize and optimize patient engagement with customized communications that reduce no-show and cancellation rates with strategically timed text, email, and voice reminders.
Communicate with patients in their preferred language to drive patient satisfaction and adherence to treatment plans, including appointment attendance, diagnostic order fulfillment, medications, and more.
Stericycle Communication & Reminders reduced the no-show rate at Boston Children’s Hospital, from 20% to 8%, while improving engagement with multi-language support.
Combine Communication & Reminders with other Stericycle solutions such as Reputation Management, Intelligent Scheduling, Referral Management, Post-Discharge Services, and Health & Wellness Campaigns to modernize patient access, action, and adherence.
