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2022 U.S. Consumer Trends In Patient Engagement Survey

Communication & Reminders

Details on patient appointment reminder software

Reduce no-shows with automated patient reminders

Our automated patient appointment reminder system can help you reduce no-shows, increase patient loyalty, and improve health outcomes.

Stericycle Communication & Reminders help drive patient action and adherence.

Drive patient action and adherence

With Carenet Health Communication & Reminders, you can communicate efficiently and effectively with automated text messages, emails, professional recorded voice calls, and live agent messages for patient appointment reminders, billing reminders, preparation instructions, broadcast messages, and more.

Multi-language texting example in english and spanish

Communicate with patients in their preferred language to drive patient satisfaction and adherence to treatment plans, including appointment reminders, attendance, diagnostic order fulfillment, medications, and more.

Multiple appointments reminder bundle

Prevent message overload by bundling multiple, upcoming patient reminders into a single communication.

Interactive text message

Keep patients and providers connected throughout the care journey with interactive texting through text replies ('C' to confirm, 'R' to reschedule, etc.), outbound IVR, and short code replies.

Broadcast message via text

Communicate important information such as weather-related delays, doctor unavailability, wellness initiatives, and discounts to large audiences quickly and efficiently.

warm transfer to call agent

Make it easy for patients to take action by using pre-recorded messages that prompt recipients to press 1 for an agent and transfer the patient back to your health system's call center or ours.

Patient Communication Use Cases

man and woman hiking in the mountains

Reduce no-shows with automated patient reminders

Carenet Communication & Reminders reduced the no-show rate at Boston Children’s Hospital, from 20% to 8%, while improving engagement with multi-language support.

grandad giving grandson piggyback

The most comprehensive patient engagement software platform in the industry

Combine Communication & Reminders with other Carenet solutions such as Reputation Management, Intelligent Scheduling, Referral Management, Post-Discharge Services, and Health & Wellness Campaigns to modernize patient access, action, and adherence.

Deliver personalized email, voice, and text message reminders

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Modernize Patient Engagement

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