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Funeral Home Answering Services

man consoling woman

Ease the hardship of your families’ experience by providing them a shoulder to lean on

Grieving families require special care. Their calls must receive dedicated, empathetic support. Prepare your funeral home for these unpredictable occurrences with our compassionate, highly-trained agents and our leading-edge answering service technology.

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24/7 Support

Our industry-leading answering service ensures every call is answered so you never miss a valuable interaction.

script customization
Script Customization

Easily access and customize the scripts our agents utilize to seamlessly support your incoming calls.

agent training
Agent Training

Industry-specific training is provided to every agent that represents your funeral home.

call transfer
Call Transfer

Our agents stay on the phone with your grieving families until the funeral director is available to provide expert support.

family focused

Focus on the families you are actively helping while those calling in are compassionately taken care of by our agents.

Overnight Message Prioritization

You determine which calls should receive live, funeral director support and those that we should take a message for.

We guarantee

A live agent will always answer your calls

Calls are answered in three rings or less

Quick dispatch occurs within 15 minutes or less

Your calls will always be answered with compassion

Never Miss a Call Again