Exceptional service goes far beyond a patient’s appointment; it ensures the quality of their experience after they have departed your organization. Providing follow-up care, requesting feedback regarding patient satisfaction, and offering other services can create a more positive experience. These additional personal touch points can also identify potential areas of improvement, facilitating your brand’s effort to continually provide the best service.

Stericycle Communication Solutions can help you:

  • Encourage post-discharge compliance
  • Protect patient health
  • Prevent readmissions and repeat visits
  • Evaluate service performance
  • Access call data and reporting
  • Measure efficacy of patient pain control
  • Reinforce positive experiences
  • Identify and address problem areas