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January 07, 2020

Stericycle Teams Up with Yext to Modernize the Way Patients Search for and Schedule Appointments with Healthcare Providers

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INDIANAPOLIS – Stericycle Communication Solutions, an industry leader in patient engagement technology and solutions and a Strategic Alliance Partner of Yext, Inc. (NYSE: YEXT), the Search Experience Cloud Company, today announced the integration of its InQuicker™ online scheduling solution directly into the Yext platform. The integration enables healthcare organizations to attract and convert new patients by making their providers more discoverable in search, while also …

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October 29, 2019
Sarah Bennight

New communication service increases patient action and can boost MIPS scores.

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Today we are happy to announce the availability of MIPS Max – a new communication service designed to help healthcare organizations improve their Merit-based Incentive Payment System (MIPS) quality measure score. MIPS is a value-based reimbursement model incentivizing eligible Medicare Part B clinicians to drive quality through evidence-based protocols and reduce costs while keeping patients engaged in their personal care. Unfortunately, many clinicians lack the …

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July 26, 2019
Healthcare ITNews

How Ascension got 100,000 additional visits this year with help from online scheduling

The health system has seen a 779% increase in primary care online visits scheduled and a 72.5% increase in urgent care online visits scheduled. It’s all part of a larger online vision. The average consumer likely does not remember when they had their last physical, or when they are due for their next mammogram, or if their provider offers important preventative options. THE PROBLEM Ascension, …

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July 09, 2019
Sarah Bennight

Hybrid approach to patient communications attracts new customers

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Today’s tech-savvy patients are using digital channels to seek health information and services, but human interaction still remains an essential element of the customer experience. The challenge for healthcare organizations is striking the right balance between technology and the human touch. Sarah Bennight,Director of Product Marketing While traditional telephone services will remain a preferred contact method for some individuals, they often hinder an organization’s ability …

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