Oct, 29, 2019
Sarah Bennight

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Today we are happy to announce the availability of MIPS Max – a new communication service designed to help healthcare organizations improve their Merit-based Incentive Payment System (MIPS) quality measure score.

MIPS is a value-based reimbursement model incentivizing eligible Medicare Part B clinicians to drive quality through evidence-based protocols and reduce costs while keeping patients engaged in their personal care. Unfortunately, many clinicians lack the time and resources required to manage individual patient outreach for the hundreds of potential MIPS measures that can affect their final score.  Our MIPS Max service alleviates this pain point by taking on the daunting task of patient communication on behalf of healthcare providers. It engages patients through proactive communication campaigns, including ongoing outreach regarding preventative care such as lab work, annual appointments, and precautionary screenings.

“Each year, MIPS increases the financial impact on clinicians and raises the level of competition among provider organizations, and since scores are now available to the public, MIPS can also directly influence a patient’s decision on where to seek care. With a direct impact on reimbursement rates and brand reputation, it is crucial clinicians maximize their score to protect needed revenue,” said Matt Dickson, vice president of solutions, client services, and sales. “MIPS Max manages the outbound campaigns required to ensure patients attend the appointments and screenings they need, while freeing up clinicians to focus on delivering quality patient care.”

MIPS Max delivers flexible phone outreach campaigns – tailored specifically to MIPS program needs and expected outcomes – as well as highly trained patient experience professionals skilled in delivering compassionate patient interactions. MIPS Max is also HIPAA compliant and can scale to accommodate any platform from a small doctor’s office to large physician groups and diverse patient populations.



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