For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser The Shift to Omnichannel Patient Access - Stericycle Communication Solutions

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The Shift to Omnichannel Patient Access

Traditionally, the healthcare industry operated with one-communication channel: contact centers. With the addition of the patient portal, a second communication channel was born. Unfortunately, patient portals and contact centers often operated as individual silos. See how omnichannel patient access and omnichannel contact centers continue to evolve to meet consumer expectations in the infographic below.

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