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Service Overview

Deathcare Early Alert Messaging

Providing compassionate, professional experiences is at the core of our funeral home answering services. When we receive a first call on your behalf, we send your funeral director an immediate notification of the interaction, giving them valuable time to prepare for the call. Learn more below!


Stericycle Communication Solutions’ early messaging solution is designed to complement your answering services – 24/7/365. Your funeral directors will receive an instant notification the moment a first or urgent call is validated.

  • Information Triage
    Our agents receive the incoming first or urgent call. Once the call type is identified, we capture the information your protocols deem necessary.
  • Immediate Notification
    During triage, a text notification is automatically sent to the on-call funeral director, alerting them that a first or urgent call is in progress.
  • Detailed Information
    Upon call completion, it is dispatched to the on-call funeral director per your unique account instructions.
  • Flexible Support
    We work with you to ensure our support seamlessly meets the unique needs of your business and funeral directors.
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