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Case Study

Healthcare Reminders – Primary Care

"[After implementing Stericycle Communication Solutions’ patient engagement tool] Our staff can now focus on more important tasks like preventative care or getting more patients in the office, rather than reaching out to the ones who already have appointments.” -Dorene Blain, Vital Internal Medicine Office Manager, Infinity Primary Care


Case study results include:

  • Seamless integration with NextGen EHR system
  • Higher patient satisfaction
  • More efficient use of staff time
  • 50% reduction in no-show rate
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