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Case Study

Directors’ Choice Case Study – Loving Funeral Home

As a family-owned and operated business, Loving Funeral Home was determined to meet their families’ needs while providing their employees the work/life balance they needed. They made the decision to entrust Stericycle Directors' Choice answering service, which allowed them to operate more efficiently and provide better support to the families who chose their services during the most difficult times of their lives. “We have more freedom and know that a call is not going to be missed. That’s the big thing; we’re not tied to a phone or a hand held like we were before.”