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December 15, 2015

Why Choose Online Self-Scheduling?

With a new year comes new opportunities for hospitals and health systems to continue to evolve into the patient-centric forms being called for by the …

November 22, 2015

Reinventing the Partner Experience with InQuicker

When choosing a digital scheduling partner, experience…operational expertise…matters. Yes, having a product that does what it’s supposed to do is important too, but without a …

October 22, 2015

10 Ways Radiology Can Thrive in a World Focused on Population Health

One of the hottest topics of discussion in healthcare is population health and the shift from a volume- to value-based model, where the emphasis is …

October 13, 2015

Making that First Touchpoint Count

First impressions can make all the difference. As a consumer, you want your purchasing experience to not only be pleasant, but easy. Customers should be …

October 07, 2015

Physician’s Guide to Proactively Communicating With Patients

Life is busy, and it can be easy for patients to lose track of appointments or other aspects of their treatment. As a result, it’s …

October 02, 2015

4 Ways Health Systems can Increase Patient Engagement Without Stressing out Your Staff

With the increased adoption of mobile devices and emergence of anytime/anywhere communication, patients’ expectations for immediate contact and issue resolution are growing at a pace …

September 22, 2015

Do you measure up for this years flu shot season?

I know what you’re thinking – flu season already? You’re probably saying, come on, summer just ended and it’s still hot out. Trust me, I …

September 21, 2015

3 Reasons Physicians Should Follow-Up with Patients

It might be easy for a patient to assume that when they leave your office, they won’t need to contact you again. In many cases, …

September 17, 2015

4 Things Healthcare Practices can do to Help Patients Prevent Sickness and Maintain Health

Though a healthcare practice’s primary charge is caring for patients when they are sick and providing a path back to health, it also has a …

August 26, 2015

Does oversimplifying patient instructions boost health literacy?

Health Literacy continues to be a major issue in health policy and reform in the United States and across North America. According to The Health …

August 25, 2015

Why Traditional Phone Support isn’t Cutting it in Home Health Services

Timely and effective communication with patients, prospects, and employees is fundamental to success in any industry, but particularly for home health services. With its distinctive …

August 19, 2015

3 Ways to Provide Patients with Better After-Hours Service

When a patient calls a doctor’s office after hours, it’s probably because they are sick or have a pressing concern. It’s critical to provide a …