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December 23, 2019

Drive Results with Our Diabetic & Nutrition Outreach Program

What we eat can affect our health in all kinds of ways. And, for the 15 million people with Medicare who have diabetes or kidney …

December 13, 2019

Create Personalized Communications with Automated Messaging & Reminders

Patients want convenient, personalized communications. Americans check their phones 80 times a day, so it should come as no surprise that patients who receive timely …

November 22, 2019

Maximize Your MIPS Score With MIPS/MAX

With the shift from fee-for-service payments to a value-based reimbursement model, engaging patients in their healthcare has never been more important. Many clinicians lack the …

November 13, 2019

Avoid Readmission Penalties with a Streamlined Post-Discharge Process

On October 1, 2019, Medicare penalized 2,583 hospitals for having too many Medicare patients readmitted within 30 days, costing hospitals $563 million. Although organizations are …

November 12, 2019

What To Know About This Year’s Flu Season

With cooler temperatures comes many great things like bonfires, football, holidays, coziness, and everything pumpkin flavored. But what that also means is that flu season …

October 30, 2019

Don’t Scare Your Patients Away with a Horrifying Patient Experience

Halloween is nearly here, which means spooky season is already upon us. Everyone is gearing up for a day filled of ghosts, ghouls, and goblins! …

October 10, 2019

The Impact of Patient Reviews

With consumerism on the rise, the healthcare industry has undergone a fundamental shift. What once was provider-focused, has now progressed to being patient-focused. Because of …

September 25, 2019

Agent Story – Ethan

Name/Title: Ethan, Patient Advocate/Patient Experience Specialist. Role: Marketing services, class registration, and referral. Past: Ethan previously worked in the food service industry where he discovered …

September 05, 2019

Top Five Things To Do In Nashville While At SHSMD

If you didn’t already know, SHSMD 2019 is being hosted in Nashville, Tennessee — an iconic city full of history, music, southern charm, and excellent …

May 21, 2019

10-Year Challenge: Healthcare Edition

A few months ago, the 10-Year Challenge was taking over social media. The popular posts involved people placing two photos side-by-side — one from 10 years ago and a current one.

March 20, 2019

Why Your Organization Should Be Using Message Broadcast

In healthcare, the unexpected can happen at any time, just like bad weather. When bad weather happens, office closures can occur as a result. Can …

March 05, 2019

What I Learned From HIMSS19

It’s been almost a month since HIMSS19 wrapped up in Orlando, which means that most of the chaos has settled down and your body is …