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September 25, 2019

Agent Story – Ethan

Name/Title: Ethan, Patient Advocate/Patient Experience Specialist. Role: Marketing services, class registration, and referral. Past: Ethan previously worked in the food service industry where he discovered …

September 05, 2019

Top Five Things To Do In Nashville While At SHSMD

If you didn’t already know, SHSMD 2019 is being hosted in Nashville, Tennessee — an iconic city full of history, music, southern charm, and excellent …

May 21, 2019

10-Year Challenge: Healthcare Edition

A few months ago, the 10-Year Challenge was taking over social media. The popular posts involved people placing two photos side-by-side — one from 10 years ago and a current one.

March 20, 2019

Why Your Organization Should Be Using Message Broadcast

In healthcare, the unexpected can happen at any time, just like bad weather. When bad weather happens, office closures can occur as a result. Can …

March 05, 2019

What I Learned From HIMSS19

It’s been almost a month since HIMSS19 wrapped up in Orlando, which means that most of the chaos has settled down and your body is …

February 07, 2019

What I Am Looking Forward To Most As A First Time HIMSS Attendee

HIMSS (Healthcare Information and Management Systems Society) Global Conference & Exhibition will be in Orlando, Florida this year – and it’s just around the corner. …

December 10, 2018

An Answering Service for the Holiday Season

The holiday season is officially in full swing, so no matter what business you’re in, it’s a busy time both at home and in the …

December 03, 2018

4 Ways Millennials Impact the Healthcare World

Baby boomers were a hugely influential generation of their time, but the focus has since shifted to millennials. Millennials hold a lot of influence on …

November 28, 2018

Growing Your Funeral Home Business In Three Easy Steps

Preparing and pre-planning for a death event is becoming more popular. By hosting events to help families pre-plan, you benefit not only your business and …

November 05, 2018

Answering Services Aren’t Just For Big Business

In this era of instant gratification, customers not only want quick and painless answers, they expect them. Running a small business and keeping up with …

October 22, 2018

Answering Services: A Must-Have For Healthcare Providers

With a healthcare answering service, you no longer need to choose between the number of patients you can help and the level of quality you …

October 10, 2018

3 Ways to Prepare For Flu Season

We are approaching that time of year again – flu season. You’re probably thinking, there’s no way, summer just ended. Well, according to the Center …