For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Post-discharge & Patient Satisfaction Surveys Archives - Stericycle Communication Solutions
April 02, 2020

Best practices in patient communication during a pandemic.

Overview – As COVID-19 cases appear across the United States, patients and caregivers are seeking guidance from healthcare organizations on how to stay safe and …

March 27, 2020

Perfect Storm: Quell The Tide of Rising Patient No-Shows

The pressure to increase market share and patient access to your health system poses real challenges in today’s healthcare climate. If you want to stay …

February 13, 2020

Three High-Impact Ways to Improve the Patient Journey

Making the customer journey as seamless, convenient and easy as possible has long been the focus of retailers and other consumer-centric businesses. Savvy companies understand …

November 13, 2019

Avoid Readmission Penalties with a Streamlined Post-Discharge Process

On October 1, 2019, Medicare penalized 2,583 hospitals for having too many Medicare patients readmitted within 30 days, costing hospitals $563 million. Although organizations are …

September 21, 2018

Follow-Up Services: A New Standard Of Patient Care

Whether a patient has a chronic illness or a bad cold, they aren’t suddenly at optimal health when they leave the office – so continued care is a necessity. Conquering chronic illness – or even just lessening the number of times we get sick each year – means creating new habits.

October 07, 2015

Physician’s Guide to Proactively Communicating With Patients

Life is busy, and it can be easy for patients to lose track of appointments or other aspects of their treatment. As a result, it’s …

May 26, 2015

Improving Patient Experience for a Stronger Bottom Line

“Patient experience” is a huge buzzword in healthcare today, with many regulations and efforts focused on improving the experiences patients have before, during and after …

February 12, 2015

Mission Possible: Reducing Readmissions

Along with reducing emergency department visits and the cost of healthcare overall, U.S. healthcare reform has been aimed at reducing hospital readmissions. A look at …

November 27, 2014

Bridging Post-Discharge Gaps in Care

The days and weeks following patient discharge from the hospital are among the most precarious in terms of gaps developing in care regimens. Even though …

October 18, 2014

Post-Discharge Calls: A Key Factor in Patient Engagement

According to a recent article in InformationWeek Healthcare, it’s physicians and not hospitals that are likely to struggle more with adjusting to the new world …

September 03, 2014

Ensuring Robust Communication with Patients Between Office Visits

With healthcare dynamics shifting away from episodic care toward value-based care, physicians could very soon start seeing larger patient volumes. Patient engagement will be key …

September 02, 2014

As One Way to Increase Patient Access to Care, Telemedicine Catches on Slowly

Digital communication technologies have begun to profoundly impact industries of all kinds by shrinking geographic distances and expanding choices for consumers who have access to …