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April 08, 2020

Telehealth Visits Are Skyrocketing: How to Make It Easier for Patients

Telehealth’s time has come, and it’s now proving just how invaluable it can be for both patients and health systems. Patients can get screened for …

April 02, 2020

Best practices in patient communication during a pandemic.

Overview – As COVID-19 cases appear across the United States, patients and caregivers are seeking guidance from healthcare organizations on how to stay safe and …

March 27, 2020

Perfect Storm: Quell The Tide of Rising Patient No-Shows

The pressure to increase market share and patient access to your health system poses real challenges in today’s healthcare climate. If you want to stay …

March 12, 2020

How To Move The Needle On Patient Acquisition: Steps to Take Now

OK, let’s say that you’ve invested in solutions to deliver convenient appointment booking and outstanding service for answering patient questions. Your team actively maintains a …

March 05, 2020

Customer Experience Shifts Grow Along with Healthcare Consumerism

Today, consumers stay on their smartphones day and night to take care of all facets of their lives, including searching for an in-network pediatric specialist …

February 27, 2020

Moving to Value-Based Care Requires a Smarter Patient Acquisition Strategy

Operationalizing value-based care models is still a work in progress for many health systems. However, a decade or so into the shift from fee-for-service to …

December 13, 2019

Create Personalized Communications with Automated Messaging & Reminders

Patients want convenient, personalized communications. Americans check their phones 80 times a day, so it should come as no surprise that patients who receive timely …

November 12, 2019

What To Know About This Year’s Flu Season

With cooler temperatures comes many great things like bonfires, football, holidays, coziness, and everything pumpkin flavored. But what that also means is that flu season …

October 30, 2019

Don’t Scare Your Patients Away with a Horrifying Patient Experience

Halloween is nearly here, which means spooky season is already upon us. Everyone is gearing up for a day filled of ghosts, ghouls, and goblins! …

March 20, 2019

Why Your Organization Should Be Using Message Broadcast

In healthcare, the unexpected can happen at any time, just like bad weather. When bad weather happens, office closures can occur as a result. Can …

December 03, 2018

4 Ways Millennials Impact the Healthcare World

Baby boomers were a hugely influential generation of their time, but the focus has since shifted to millennials. Millennials hold a lot of influence on …

October 10, 2018

3 Ways to Prepare For Flu Season

We are approaching that time of year again – flu season. You’re probably thinking, there’s no way, summer just ended. Well, according to the Center …