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December 10, 2018

An Answering Service for the Holiday Season

The holiday season is officially in full swing, so no matter what business you’re in, it’s a busy time both at home and in the …

December 03, 2018

4 Ways Millennials Impact the Healthcare World

Baby boomers were a hugely influential generation of their time, but the focus has since shifted to millennials. Millennials hold a lot of influence on …

August 14, 2018

Establishing Efficiency in Your Healthcare Organization

The world is more digitally-inclined than ever. With Americans checking their phones 80 times a day, it should come as no surprise that patients who …

July 31, 2018

3 Benefits of Appointment Reminders

Technology is advancing at a rapid rate, and healthcare organizations should use these advancements to their advantage. Appointment reminders are one technology that is helping …

April 27, 2018

Does Your Law Firm Make These Common Call Answering Mistakes?

When you pick up the phone to contact a business, you expect your call to receive prompt, focused support. Potential law clients feel the same. …

October 26, 2017

Top Trends to Win In the Funeral Home Profession

You treat your families with care, compassion, and professionalism; it’s likely why you’re funeral home is so successful. But in today’s increasingly competitive market, families …

June 09, 2017

Want Greater Patient Loyalty? Be Consistent.

According to Salesforce, 73 percent of consumers are extremely or somewhat likely to switch brands if a company provides inconsistent levels of service. And it’s …

August 25, 2015

Why Traditional Phone Support isn’t Cutting it in Home Health Services

Timely and effective communication with patients, prospects, and employees is fundamental to success in any industry, but particularly for home health services. With its distinctive …

August 19, 2015

3 Ways to Provide Patients with Better After-Hours Service

When a patient calls a doctor’s office after hours, it’s probably because they are sick or have a pressing concern. It’s critical to provide a …

April 29, 2015

3 Ways to Achieve Work-Life Balance with After Hours Answering Services

Running a business is an incredible amount of work. These long hours can put tremendous strain on your personal life and your relationships, but there …

February 24, 2015

Article Conveys Benefits of 24/7 Home Health Agency Access

In a recent article in Advance Healthcare Network’s Executive Insight magazine, a Stericycle Communication Solutions sales consultant shares the value of providing at-home patients and …