For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Sarah Bennight, Author at Stericycle Communication Solutions
February 27, 2020

Moving to Value-Based Care Requires a Smarter Patient Acquisition Strategy

Operationalizing value-based care models is still a work in progress for many health systems. However, a decade or so into the shift from fee-for-service to …

January 30, 2020

The Hard Truth About Boosting Patient Acquisition: 4 Ways to Attract and Convert Today’s Healthcare Consumer

As innovative disrupters enter the healthcare market, today’s average consumer has many options for where and how to obtain healthcare services. In a report from …

January 23, 2020

5 Best Practices to Acquire and Retain More Patients

Don’t blame Amazon and Uber for the consumerization of healthcare. While these companies are disruptors in their respective industries and have worked to set the …

September 25, 2019

Agent Story – Ethan

Name/Title: Ethan, Patient Advocate/Patient Experience Specialist. Role: Marketing services, class registration, and referral. Past: Ethan previously worked in the food service industry where he discovered …

September 29, 2017

Three Ways to Prepare Your Contact Center for Future Consumer Engagement

Over the last several years, traditional call centers have evolved into contact centers. With additional channels adding new interaction points, the organization, technology, and mindset …

April 05, 2017

How Consumerism Changes The Patient Journey

Even if the distance is relatively short, moving from one home to another can greatly affect a family’s schedules and daily interactions. Such was the …